Student Welfare


Advice and help with living and studying in the UK

Student Welfare

Your safety, health and happiness is our top priority.

We provide friendly and supportive environment and all our staff receive relevant training including first aid, safeguarding and fire training.

We are here to help and if you have any concerns or problems you can come and talk to our friendly student services team who can give you advice and help you with a range of issues such as:

  • booking an exam
  • money transfers
  • medical problems and finding a doctor or dentist
  • opening a bank account
  • sending post
  • personal or emotional issues
  • what to do if you lose your possessions or documents

Support for Students Under the Age of 18

Students under the age of 18 accepted on our adult courses are given special care and attention. They are introduced to our welfare team upon beginning of their studies and meet with welfare team on weekly basis to discuss their experience and any issues they might have. Our welfare team will also support them outside of the classroom.

All students under the age of 18 will also receive a special Under the 18s Handbook.


LITE Regal has policies and staff training in place to foster the welfare of vulnerable adults and students under the age of 18.

Please click here to read our Safeguarding and Child Protection Policy.

Accommodation Advice

We offer wide range of accommodation to suit all budgets. You can choose to stay with other students from LITE Regal or stay with a local host family. Our accommodation team is available to help you with your concerns throughout your stay.

Medical Care

Our welfare team will help you with registration with a local doctor. You will also be provided with our 24-hour emergency number upon arrival.

Further Information

Our expert advisors can help you find the right course and University as well as provide guidance with your application if you are planning to study at a UK University.

Arrival at LITE Regal

Upon arrival you will receive a comprehensive introduction to our school including a tour of the school and facilities, as well as Welcome Pack which will include your student ID, student guide, current activity programme, school rules and regulations and maps of the local area.

You will complete a language level test to ensure you are placed in the correct class. You will then join your class and start your lessons.